One Up Official respects our customers’ privacy and is committed to safeguarding their personal information. This privacy statement describes how we collect, use, and protect your information when you visit our website and buy PolkaDot chocolate bars and gummies.
Information We Collect:
When you visit our website or make a transaction, we may collect the following sorts of information from you:
a. Personally Identifiable Information (PII): Your name, email address, shipping address, billing address, and phone number are all examples of PII. When you create an account, place an order, or sign up for our newsletter, we collect this information.
a. Payment Information: We collect your payment information, such as your credit card number and billing address, when you make a purchase. We handle this information through a secure third-party payment processor and do not store your credit card information on our computers.
c. Non-Personal Identifiable Information (Non-PII): This includes information about your browser, device type, IP address, and browsing behavior (for example, pages visited and time spent on the site). To collect this information and optimize your surfing experience, we utilize cookies and other tracking technologies.
How We Use Your Information:
We collect information for the following purposes:
a. To process and complete your orders, which includes emailing you order confirmations and delivery notifications.
b. To contact you about your account, orders, or customer service inquiries.
c. To tailor your purchasing experience and provide you content and promotions based on your preferences.
d. To evaluate and enhance our website, products, and services.
e. To ensure legal compliance and to prevent fraud or other malicious conduct.
Information Sharing and Disclosure:
Without your specific approval, we will never sell, rent, or share your personal information with other parties for marketing reasons. However, under the following conditions, we may share your information with trustworthy third parties:
a. Service Providers: We may share your information with third-party vendors who assist us in operating our website, processing payments, shipping products, or providing other business-related services. These contractors are contractually bound to keep your information secure and to use it only for the purposes for which it was provided.
a. Legal Compliance: If required by law or in response to a legal request, such as a subpoena or court order, we may disclose your information.
c. Business Transfers: Your information may be transferred to the new owner in the case of a merger, acquisition, or sale of all or a portion of our assets.
We are concerned about the security of your personal information and have put in place industry-standard security measures, such as SSL encryption, to safeguard your data from unauthorized access, disclosure, or destruction.
Links to third-party websites may appear on our website. We are not responsible for these websites’ privacy practices or content. Please read the privacy policies of any third-party websites you visit to learn how they gather and use information about you.
Our website is not designed for children under the age of thirteen, and we do not intentionally collect personal information from children under the age of thirteen. If we discover that we have gathered personal information from a kid under the age of 13, we will quickly erase such information.